Knowledgebase

This article contains information about syncing your calendar in Microsoft Outlook for Mac 2011.

To enable syncing in Outlook for Mac 2011, download and install Service Pack 1. To download and install Microsoft Office for Mac 2011 Service Pack 1, click the following link: To sync your Outlook calendar, contacts, and notes with an Apple mobile device such as an iPhone, iPad, or iPod, follow these steps.

Step 1: Back up your Outlook Identity

1. Exit all applications.
2. On the Go menu, click Home.
3. Open Documents/Microsoft User Data.
4. Hold down CONTROL, click Office 2011 Identities, and then click Duplicate. A copy of the folder is created.
5. Exit all applications.

Note Now that you created a backup of your identity, go to the "Step 2: Sync your Outlook data with Sync Services" section.

Step 2: Sync your Outlook data with Sync Services

To make your Outlook data available for synchronization, you must first turn on Sync Services. After you turn on Sync Services in Outlook, you can use iTunes to sync the information with your iPhone, iPad, or iPod. Sync Services is a central database on your Macintosh computer that keeps track of applications and devices that share information.

Note MobileMe no longer syncs with Sync Services as of May 5, 2011. Therefore, Outlook for Mac 2011 Service Pack 1 calendars that sync with Sync Services on the Mac do not sync with MobileMe calendars. For more information about MobileMe, visit the following Microsoft website: 

1. On the Tools tab, click Sync Services.
2. In the pane on the left side, click to select the check box for the first item type that you want to sync, such as Calendar or Contacts.
3. Under Select the accounts to sync, select the account or accounts that you want to sync for the item type that you selected in step 2B.
   
   Note The On My Computer account includes all Outlook items that are not synchronized with a Microsoft Exchange account.
4. On the Outlook folder to add new items to pop-up menu, select the location in Outlook where you want new items to be saved. New items are those that are added first in a different application or device, and then synced to Outlook.
5. Repeat steps 2B through 2D for any other item types that you want to sync.
   
   Note For each item type that you want to sync, you must select the accounts and the Outlook folder to which you want to add new items.
6. Close the Sync Services dialog box, and then on the confirmation message, click OK. Now, your Outlook data is synchronized with the Sync Services database.
   
   Note Only fields that exist in both Outlook and in the Sync Services database are synchronized.

Step 3: Use iTunes to synchronize your Outlook items with your iPhone, iPad, or iPod